A message to our clients

Dear valued customer,

First, thank you for your interest in our moringa-based products. 2010 has been a great kick off year for us. As the year progresses, we’ve seen a lot of demand in our moringa-based products. This has brought not only a lot of excitement here but also a very-deserved income to our hard-working farmers. We continue to bring more farmers online so that we are able to maximize available capacity to meet demand.

We have sold out of our current raw materials for oil production. Fortunately, the next seed collection season begins in late October as the dry season kicks in earnestly. This will last all the way through early February.

As UMPG continues to grow, we are making sure to become a more efficient, productive company. As such, we’ll be putting a lot more effort in the following areas:

• Adding more addressable capacity so we have enough stock to supply our customers during non-harvest, or rain season
• Training farmers on more economical means of tending to their plantations to maximize their profits. Happy farmers equal to quality products
• Investing in efficient value-added processing equipment. The more efficient we get the cheaper we can make our products. That’s a benefit to your bottom line
• Increasing our order fulfillment process. Operating in Africa has its challenges but that doesn’t mean we shouldn’t continually work towards breaking staid business practices. At UMPG, we strive to put our customers needs ahead of everything else. After all, a happy customer is the best investment any company could make in terms of marketing. To that end, expedient processing of customer orders is a practice we intend on continually refining and improving
• Communicating better with our supporters and customers. We are going to be updating this blog with a lot more regularity to communicate information about our farmers, the company and some conversations that you our valued customers wish to share. Don’t be shy, stay in touch and give us feedback

Thank you so much for your patience as we ramp up for our next season. If you know the capacity that you will be needing, please let us know ahead of time. Our product capacity is available to first come, first served. So strike early if you are able. Feel free to contact us and we’ll keep you posted on when shipping will resume.

Bonus: Love the images of our golden-colored oil above? Good news, they are free to you. Hit this link to download any you like, make sure to credit the image to “© TMS Ruge for UMPG.“